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Cases

MSR Consulting Group has executed a variety of projects for a large number of national and international clients. Additionally, some cases are included on industries in which we operate.

Automotive & Equipment

Business restructuring

The management of a medium-sized car dealer has asked us to assist him with advice and action
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Automotive & Equipment

You reap what you sow! Yield more by professionalisation

”My aftersales decline”, “It is increasingly difficult to retain customers”, “How can I reduce my
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Insurance & Finance

Minor changes can improve major IT-processes

A medium-size insurer received feedback from its client that policy and change processing took 2 times as
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Automotive & Equipment

How to convert international plans into local profits

For one of the top 10 volume brands importers, MSR was asked to translate the global vision
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Automotive & Equipment

Increasing revenues and earnings at existing customers

A volume brand wanted to increase its turnover. An analysis of MSR revealed that there was still
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Automotive & Equipment

Sparring partner at management level

An importer of Japanese cars wanted MSR to support the management of a strategic dealer. The respective
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Automotive & Equipment

Profiling and prospecting

A volume brand importer and its dealer network struggled with the proactive penetration of the market and
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Insurance & Finance

Improve customer focus

A life insurer noticed a sales decline, which was due to a decline in customer satisfaction with
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Automotive & Equipment

Optimization management workshop

The management of a car dealership asked us to be their monthly sparring partner. After the first
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Automotive & Equipment

Network strategy

The importer of a luxury car company wanted to strongly reduce the number of outlets, while improving
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10 of 20 cases
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