Sparring partner at management level

An importer of Japanese cars wanted MSR to support the management of a strategic dealer. The respective dealer had recently experienced a management buy-in, and the new management did not have the importer’s full confidence.

Our approach

  • Intensive contact with dealer management
  • Minimum 2-week on site
  • Topics ranged from strategy and vision, management & control and budget and realization
  • Both soundboard, adjusting and direct interventions
  • Monthly feedback to importer


  • N.A.


  • Steep learning curve for management, both in management skills and industry-specific knowledge
  • Importer’s and financer’s confidence gained
  • Immediately implementation of the necessary measures (including a reorganization)