Cases
May 2018
A well-coordinated strategy and planned approach is essential for a successful introduction of a new
Cases
May 2018
For a premium brand MSR was asked to increase customer satisfaction and loyalty. To achieve these
Cases
May 2022
A big dealer organization wanted to achieve considerable improvement in accessibility (by telephone and online),
Cases
May 2022
A volume brand importer and its dealer network struggled with the proactive penetration of the
Cases
May 2022
For a Dutch importer of cars with a B2C sales network MSR has anticipated in