Cases
May 2018
A well-coordinated strategy and planned approach is essential for a successful introduction of a new
Cases
May 2022
A medium-size insurer received feedback from its client that policy and change processing took 2
Cases
May 2022
”My aftersales decline”, “It is increasingly difficult to retain customers”, “How can I reduce my
Cases
May 2022
The management of a medium-sized car dealer has asked us to assist him with advice
Cases
May 2022
A big dealer organization wanted to achieve considerable improvement in accessibility (by telephone and online),