Industry & Chemicals

The growth of the industrial goods and services has stalled. In order te be succesful the manufacturing sector has to reinvent itself. MSR is initiating innovative solutions and attention to customer service.

Our specialization
- Strategy and implementation
- Organization restructuring and improve profitability
- Growth strategy for B2B and B2C
- Increase share of wallet and customer loyalty
- Performance Improvement through cost and complexity reduction
- Unlocking online services and omni-channel customer contact
- strengthen customer focus
- Market potential and determine target profiling
- Change management and improve on results
- Turn around management

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Cases

May 2022

Improve customer focus

A life insurer noticed a sales decline, which was due to a decline in customer

Cases

May 2022

How to convert international plans into local profits

For one of the top 10 volume brands importers, MSR was asked to translate the

Cases

May 2022

Network strategy

The importer of a luxury car company wanted to strongly reduce the number of outlets,

Cases

May 2022

Profiling and prospecting

A volume brand importer and its dealer network struggled with the proactive penetration of the

Cases

May 2022

Fewer customers, more leads.

For a Dutch importer of cars with a B2C sales network MSR has anticipated in

Cases

May 2022

Minor changes can improve major IT-processes

A medium-size insurer received feedback from its client that policy and change processing took 2

Cases

May 2022

Network strategy

The importer of a luxury car company wanted to strongly reduce the number of outlets,

Cases

May 2022

Sparring partner at management level

An importer of Japanese cars wanted MSR to support the management of a strategic dealer.

Cases

May 2022

Increasing revenues and earnings at existing customers

A volume brand wanted to increase its turnover. An analysis of MSR revealed that there

Cases

May 2018

Model introduction

A well-coordinated strategy and planned approach is essential for a successful introduction of a new