EN NL
Industry & Chemicals
BRANCHE OVERVIEW

Industry & Chemicals

The growth of the industrial goods and services has stalled. In order te be succesful the manufacturing sector has to reinvent itself.  MSR is initiating innovative solutions and attention to customer service.

  • Our specialization

    • Strategy and implementation
    • Organization restructuring and improve profitability
    • Growth strategy for B2B and B2C
    • Increase share of wallet and customer loyalty
    • Performance Improvement through cost and complexity reduction
    • Unlocking online services and omni-channel customer contact
    • strengthen customer focus
    • Market potential and determine target profiling
    • Change management and improve on results
    • Turn around management
Related cases

Industry & Chemicals

Worldwide B2B loyalty programm

A global manufacturer of IT semimanufacturers had a loyalty program that was running worldwide at its top
Read more

Call me back

Do you want to know what we can do for your organization? Please fill in the form below. We will contact you as soon as possible.

* Required fields

Cases

May 2022

Market research

The conduct of a regularly market research is essential in order to remain successful in

Cases

May 2018

CRM strategy

A Dutch importer from a volume brand is looking for the optimal CRM strategy for

Cases

May 2022

Worldwide B2B loyalty programm

A global manufacturer of IT semimanufacturers had a loyalty program that was running worldwide at

Cases

May 2018

Model introduction

A well-coordinated strategy and planned approach is essential for a successful introduction of a new

Cases

May 2022

How to convert international plans into local profits

For one of the top 10 volume brands importers, MSR was asked to translate the

[typify-form id=]

Cases

May 2018

Customer promises

For a premium brand MSR was asked to increase customer satisfaction and loyalty. To achieve these

Cases

May 2022

Improve customer focus

A life insurer noticed a sales decline, which was due to a decline in customer

Cases

May 2018

Taking care of customer contact

The pressure on the workspace reception is often so high that the service advisors do

Cases

May 2018

Model introduction

A well-coordinated strategy and planned approach is essential for a successful introduction of a new

Cases

May 2022

Increasing revenues and earnings at existing customers

A volume brand wanted to increase its turnover. An analysis of MSR revealed that there