Focus on customer value mgmt
ABOUT MSR
MSR Consulting Group is a leading consultancy firm with over 20 years of experience in the automotive sector . Our services are aimed at more profitabilty and more competitiveness for our customers.
We specialize in concrete and structural improvements and assist companies with expertyl market research, concept development, implementation, change management, coaching, training and decisiveness.
Our consultants are professional, enthousiastic, innovative and result-oriented. With proven concepts and innovative instruments they devise solutions to the most challenging problems. Any advice should result in a demonstrable performance for our customers. Otherwise, no one has anything about it.
The services of MSR Consulting Group are based on four pillars:
With our clients we make concrete agreements with regard to our commitment. By making these agreements in advance and evaluate the realization afterwards we can deliver you the highest value for your money.
Our consultants work together with the management and employees of our clients to achieve the defined opbjectives. Through this cooperation knowledge is shared. The customer always comes first. Thinking, thinking ahead, clear communication and collaboration are key words in this context.
Our services are tailored to the specific needs and circumstances of each individual client. We do not opt for a one-size-fits-all approach, but adapt our services to the aspects that distinguish the client from its environment and to the specific problem.
MSR is continuously working on the innovation of its services through the development of our knowledge. MSR puts well trained and expert consultants into internal practice groups. In this way MSR increases the competitive advantage of her clients.
Focus on customer value mgmt
Expansion product and services offering
Move to office in Naarden
Start industry oriented focus
Strong development of customer portfolio
Focus on Automotive
Reinforcement of own data- & applications position
Extension callcenter Telemarketing
Complete marketpenetration automotive industry
Development Sales Performance Coaching & Training
Fleetdatabase launche
Further development B2B tooling & data offering
Expansion projects to Benelux countries
Expansion of customer portfolio with agricultural mechanization
Expansion to other industries
Expansion of Benelux projects
Deepening of products and services