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3. Custom solutions

3. Custom solutions

Our services are tailored to the specific needs and circumstances of each individual client. We do not opt for a one-size-fits-all approach, but adapt our services to the aspects that distinguish the client from its environment and to the specific problem.

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Cases

May 2022

How to convert international plans into local profits

For one of the top 10 volume brands importers, MSR was asked to translate the

Cases

May 2022

Increasing gross margin per customer transaction

A premium brand in the automotive sector wanted structural improvement on the transaction results of

Cases

May 2018

Customer promises

For a premium brand MSR was asked to increase customer satisfaction and loyalty. To achieve these

Cases

May 2022

Network strategy

The importer of a luxury car company wanted to strongly reduce the number of outlets,

Cases

May 2022

Optimization management workshop

The management of a car dealership asked us to be their monthly sparring partner. After

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Cases

May 2022

Increasing gross margin per customer transaction

A premium brand in the automotive sector wanted structural improvement on the transaction results of

Cases

May 2022

Optimization management workshop

The management of a car dealership asked us to be their monthly sparring partner. After

Cases

May 2018

Taking care of customer contact

The pressure on the workspace reception is often so high that the service advisors do

Cases

May 2022

Worldwide B2B loyalty programm

A global manufacturer of IT semimanufacturers had a loyalty program that was running worldwide at

Cases

May 2018

You are what you perform

A well-known premium brand hired MSR Consulting Group to implement their new growth and network