Industry & Chemicals

Worldwide B2B loyalty programm

A global manufacturer of IT semimanufacturers had a loyalty program that was running worldwide at its top
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Retail & FMG

Market research

The conduct of a regularly market research is essential in order to remain successful in winning and
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Insurance & Finance

Improve customer focus

A life insurer noticed a sales decline, which was due to a decline in customer satisfaction with
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Insurance & Finance

Minor changes can improve major IT-processes

A medium-size insurer received feedback from its client that policy and change processing took 2 times as
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