Sparring partner at management level

An importer of Japanese cars wanted MSR to support the management of a strategic dealer. The respective dealer had recently experienced a management buy-in, and the new management did not have the importer’s full confidence.

Our approach

• Intensive contact with dealer management
• Minimum 2-week on site
• Topics ranged from strategy and vision, management & control and budget and realization
• Both soundboard, adjusting and direct interventions
• Monthly feedback to importer

Tools

• N.A.

Results

• Steep learning curve for management, both in management skills and industry-specific knowledge
• Importer’s and financer’s confidence gained
• Immediately implementation of the necessary measures (including a reorganization)